Frequently Asked Questions

How long is the performance?

Depending on your package, performances can last between 5-15mins. Please refer to your email for your package and specific performance time.

Will you come to my school or church?

No stage is too small for Pop-Up Shows! All of our performances are created for general audience. No profanity or lewd conduct. We are perfect for work, school, church, and at home.

Should I tip?

You are welcome to tip our performers if the moment moves you! They will always keep 100%.

How soon should I schedule?

To ensure you get your desired performance day and time, it is best to schedule 1-2 weeks ahead of the intended date. At this time we are unable to accommodate same day requests, but look forward to serving you in the near future!

Cancellations and Refunds

Life happens, we understand! We will do our best to accommodate your rescheduling needs in case of emergency--if your cancellation is at least 24 hours in advance of the performance, you will receive a full refund. If your notification of cancellation is less than 24 hours in advance, we welcome you to reschedule the performance for a future, mutually agreed upon, date. Because our performers’ schedules are booked in advance to make your show as special as possible, no refunds will be issued for cancellations made with less than 24 hours advance notice.

Can I change my order?

Yes, you can! Changes to your order can be made until 48 hours before show time and can be communicated via email to your Stage Manager. Please allow 24 hours for us to respond. If you do not get a response in within 24 hours, please try again. All changes must be made 24 hours before your schedule performance. This includes, but is not limited to: song choices, characters, etc. There are no refunds, full or partial, after the 24 hour window.

Have a question?

Do you have a question about our service, a special request, or need to make a change to a current order? Click the button to send us a message.

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